AskGo Privacy Policy

This Privacy Policy applies to the AskGo browser extension (hereinafter referred to as "AskGo") and its related services. AskGo is a browser extension that allows users to have AI conversations with DeepSeek R1 and V3 models in the browser sidebar. Please read the following privacy policy carefully. By using AskGo, you signify that you have read, understood, and agreed to the following terms.

I. Purpose of Collecting and Using Personal Information

AskGo collects and uses your personal information solely for the following purposes:

Provide Services

To achieve AskGo's core functions, such as AI conversations, account registration and login, and saving conversation history, we need to collect and use your personal information.

Optimize Services

Based on your experience using AskGo, we may optimize and improve our services to provide a better experience.

Security and Compliance

To ensure the security of AskGo and comply with relevant laws and regulations, we may process your personal information as necessary.

II. Types of Personal Information Collected

Account Information

When you choose to log in to AskGo using an email account or a Google account, we will collect your email address or Google account information. This information is used solely for authentication and will not be shared with third parties.

Conversation History

AskGo encrypts and stores your conversation content on our servers. This content will not be shared with any third parties and is strictly for user viewing.

Device Information

The server may store log records generated during interaction with the user's client. These records are primarily used to help troubleshoot errors and will be periodically cleared by AskGo.

Exceptions to Consent

Please note that in the following circumstances, according to laws, regulations, and national standards, AskGo may collect and use your personal information without your prior consent:

• Related to fulfilling obligations prescribed by laws and regulations;
• Directly related to national security and national defense security;
• Directly related to public security, public health, and major public interests;
• Directly related to criminal investigation, prosecution, trial, and execution of judgments;
• To protect the life, property, and other significant lawful rights and interests of you or others when it is difficult to obtain your consent;
• Personal information that you voluntarily disclose to the public;
• Necessary for the conclusion and performance of a contract at the request of the data subject;
• Information collected through lawful news reports, government information disclosure, and other lawful channels;
• Necessary to maintain the safe and stable operation of the software and related services (e.g., identifying and resolving malfunctions in the software and services);
• Necessary for conducting lawful news reporting;
• Necessary for academic research institutions to conduct statistical or academic research in the public interest, provided that the research results or descriptions provided externally are de-identified;
• Other circumstances stipulated by laws and regulations.

Ⅲ. Sharing and Disclosure of Personal Information

Unless:

Legal Requirements

Please note that in the following circumstances, according to laws, regulations, and national standards, AskGo may provide or disclose your personal information to partners without your consent:

• Necessary for the conclusion or performance of a contract at your request;
• Necessary to fulfill statutory duties or obligations;
• Directly related to national security and national defense security;
• Directly related to criminal investigation, prosecution, trial, and execution of judgments;
• Necessary to respond to public health emergencies or protect the life, health, and property safety of individuals in emergency situations;
• Necessary conditions for processing personal information within a reasonable scope for news reporting and public opinion supervision;
• Processing personal information that you voluntarily disclose or is legally disclosed in accordance with relevant laws and regulations;
• Collecting personal information from legally disclosed sources;
• Other circumstances stipulated by laws and regulations.

Service Providers

As an aggregation tool, AskGo will transmit Prompts and attachments to various model manufacturers (such as OpenAI, Anthropic, etc.) via APIs, but we require them to strictly comply with this privacy policy and take necessary security measures to protect your personal information.

IV. Storage and Protection of Personal Information

Storage

AskGo will retain your personal information for the duration of your use of the product and the retention period prescribed by laws and regulations. We will use modern security measures to store the collected information, which will only be stored on servers of trusted cloud service providers (such as Alibaba Cloud, GCP, Microsoft Azure, AWS, etc.).

Protection

AskGo prioritizes the security of your personal information and has implemented robust security measures, including encryption and secure access protocols, to protect your data from unauthorized access, alteration, disclosure, or destruction.

V. Cookies and Tracking Technologies

AskGo uses Cookies and similar tracking technologies to track activity on our services and store certain information. A Cookie is a file containing a small amount of data, which may include an anonymous unique identifier. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some portions of AskGo's services.

VI. Terms for Minors

• If you are under 14 years old (a "Child"), you must obtain the consent of your guardian before using this service;
• If you are under 18 years old, you should read and agree to this Privacy Policy under the supervision and guidance of your parents or guardians;
• If you are the guardian of a minor under 18 years old, you should read and agree to this Privacy Policy on behalf of your ward;
• AskGo protects the personal information of minors in accordance with relevant national laws and regulations, and will only collect, use, or disclose personal information of minors when permitted by law, with the explicit consent of parents or guardians, or when necessary for the protection of minors.

VII. International Data Transfer

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

VIII. Changes to This Privacy Policy

AskGo advises users to periodically review this Privacy Policy to understand how we process your information. Significant changes to the policy will be appropriately announced.

IX. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at support@askgo.ai for further assistance.